Which approved steps apply when a regulated customer requests incident evidence?
Cited answer
Use the incident-response evidence package, include the containment timeline, and attach only documents the requestor is authorized to receive.
The restricted board folder was not used because this user does not have access to that source.
Policy Manual 4.2
IR-17 checklist
Legal Archive A-19
Permission boundary enforced before retrieval and again before answer generation. Interaction recorded in the local audit log.